Privacy policy


1. Controller

LUEUR MUNICH
Represented by Sarah Steidinger
Berliner Strasse 86
80805 Munich
Germany
Email: contact@lueur-munich.com

2. Scope of Data Processing

We only process personal data when necessary to operate our website, sell products, or communicate with you.
Data we may collect includes:

  • Name, address, email address, phone number

  • Payment and order information

  • Shipping details

  • IP address, browser data, device information, and cookies

3. Purpose and Legal Basis

We process data based on:

  • Art. 6(1)(b) GDPR: Contract performance (orders, shipping)

  • Art. 6(1)(c) GDPR: Legal obligations (e.g., tax record retention)

  • Art. 6(1)(f) GDPR: Legitimate interests (IT security, store optimization)

  • Art. 6(1)(a) GDPR: Consent (e.g., newsletter, optional cookies)

4. Hosting & Platform

Our shop is powered by Shopify:
Shopify International Ltd., Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
Data may also be transferred outside the EU (e.g., to the USA). Shopify is certified under the EU-US Data Privacy Framework.
More information: https://www.shopify.com/legal/privacy

5. Cookies & Tracking

Our website uses cookies:

  • Essential cookies: Required for cart, login, and checkout (always active).

  • Optional cookies (analytics, marketing): Used only with your consent (cookie banner).

You can disable cookies at any time in your browser.
More details: https://www.shopify.com/legal/cookies

6. Newsletter

When you sign up for our newsletter, we use your email address only to send updates about our products and offers.
You can unsubscribe anytime via the link in our emails or by contacting us.
Legal basis: Consent (Art. 6(1)(a) GDPR).

7. Payment Processing

To process payments, we share necessary data with payment providers (e.g., PayPal, Klarna, credit card companies). These providers are responsible for your payment data.

8. Shipping Providers

To fulfill orders, we share data (name, address, phone number) with shipping carriers like DHL, as needed for delivery.

9. Data Retention

We store data only as long as necessary for its purpose or as required by law (e.g., tax records for 6–10 years).

10. Data Security

We use appropriate technical and organizational security measures to protect your data from loss, misuse, and unauthorized access.

11. Your Rights

You have the right to:

  • Access your data (Art. 15 GDPR)

  • Rectify inaccurate data (Art. 16 GDPR)

  • Erase your data (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • File a complaint with a supervisory authority (Art. 77 GDPR)

12. Contact

For questions about data protection, contact us at:
contact@lueur-munich.com